Billing - Scale Up and Scale Down in Managed-WP.™ PRO

Billing - Scale Up and Scale Down in Managed-WP.™ PRO

Written by Richard Choi
Last update: Friday, May 20, 2022

Question:

What if you scale up and down within 30days

e.g. a user subscribe on 1st Apr  , he scale up from 1 resources block to 2blocks on 7th Apr

then roll back to 1block on 28th Apr

whats the charge in the billing from your side?

Answer:

The charges are managed by Stripe. But we use quantity focused structure - so, the charges are calculated hourly by Stripe. So, if a user upgrade on 7th of the month - he/she will be charged amount difference of new & old plan from 7th to 30th.

And from 1st, the charges will be with new price.

And same way, if the customer downgrade, in next renewal he/she will be charged less - to maintain the charges.

It's a bit complicated mathematics to be honest - but that's all managed by Stripe. We're always working on ways to make the charges easily visible in dashboard for easier customer understanding.

Billing - Managed-WP.™ PRO

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Written by Richard Choi.